You can connect a printer to your Lopay account via Bluetooth to provide your customers with paper receipts.

We currently support the following receipt printers:

If you need to purchase a printer please go to our store.

1) Go to "Home" and select "Your Devices"

2) Select "Set up a printer/cash drawer"

3) Ensure your printer is turned on, then select your printer's name when it shows in the app

4) The printer will show a green tick once connected

Connect the printer via the Bluetooth settings on your device. When asked for a pairing key, enter 1234.

1)When a payment is completed, you will see a green "payment received" screen in the app.

2)At the bottom of this is the option to "Send a receipt". Select this button and choose the option to "Print".

You can also select the option to "Auto print receipts" under receipt setup on the "More" page. This will mean a paper receipt is printed automatically when a transaction completes if your printer is connected.

1) Select the "Activity" tab at the bottom of the page.

2) Select "See all" next to "Recent transactions" and then select the transaction required.

3) Select "Send a receipt" below the transaction details and choose the option to "Print"

To edit the information shown on your receipts follow these steps:

1) Go to the "More" page in the app.

2) Select "Receipt set up". You can then edit your business name and address or remove your address altogether.
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For any further questions or help, please email us at [email protected].