If your business is eligible for Flex Capital, you will see an offer in the Funding section of your Lopay dashboard.
The offer is based on information such as your Lopay sales and trading history. Liberis will carry out further checks as part of the application, so seeing an offer does not guarantee approval.
How to apply:
Log in to your Lopay dashboard and select Funding.
Find your Flex Capital offer and select Continue.
Check that your business and contact details are correct. Select Edit details if you need to make any changes.
Check the bank account the funds will be paid into. If you have more than one account, choose the account you would like to use.
Choose an account limit from the available options. This is the total amount you could access through Flex Capital, but you do not need to take it all at once.
Use the slider to compare the cost of requesting different amounts. You will see:
The amount you would receive
The fixed fee
The percentage taken from your daily sales
The total amount you would pay
An estimate of how long payments could take
Select Apply for Amount when you are ready to continue.
Read the agreement and any other documents provided by Liberis. If you are shown a Personal Guarantee, make sure you read it carefully before signing.
Sign electronically to submit your application.
The figures shown before you apply are estimates. Your sales will not start having funding payments deducted until you have requested and received funds.
Before submitting your application, check that you are happy with the account limit, costs and payment percentage. If any of your business or bank details are incorrect, update them or contact Support before continuing.
After submitting your application
Liberis will review your application once it has been signed and submitted.
You can check its progress by returning to Funding and selecting View application. We will also email you when there is an update or if any further information is needed.
You do not need to do anything else while the application is being reviewed.
If you change your mind during the review, select the ••• beside the application and choose Cancel application.
Requesting funds
Once your Flex Capital application has been approved, your account limit will appear in the Funding section.
To request funds:
Select Request funds.
Enter the amount you would like to request. You can request up to the amount currently available within your account limit.
Choose what you plan to use the funds for.
Review the request details, including:
The amount you will receive
The fixed fee
The total amount you will pay
The percentage taken from your daily sales
An estimate of how long payments could take
Select Request Amount when you are ready to continue.
Read and complete any agreement or disclosure provided by Liberis.
Your request will appear in the Funding section while it is being reviewed and processed.
Once approved, the funds could reach your bank account within 24 hours. The exact timing will depend on your circumstances and your bank.
Understanding your Flex Capital account
The Funding section shows how much Flex Capital you can access, how much you have used and how your payments are progressing.
Your account limit and balance
Your account limit is the total amount of Flex Capital available to you. It is split into:
Drawn: the amount you have already requested
Available: the amount you can still request
Your account balance shows how much you have left to pay, including the funds you received and any fixed fees.
You will also be able to see:
The percentage taken from your daily sales
Your payment progress
Any payments that are still being processed
As payments are collected from your card sales, your outstanding balance will reduce and some of your account limit may become available again.
Viewing your payments
Your recent payments will appear under Your payments in the Funding section. Select View all to see your full payment history.
Recent sales and payments may take a short time to appear.
Requesting further funds
You can request more funds whenever money is available within your account limit.
Each request has its own fixed fee. Before confirming, you will see the amount you will receive, the fee and your updated balance.
Further funding will depend on your available account limit, your business performance and Liberis’ criteria.
If you need help
Please contact Support if:
Your business or bank details are incorrect
You cannot continue with or sign your application
Your application status has not updated
You cannot select Request funds
Your request has been pending for longer than expected
The funds have not reached your bank account
Your available or outstanding balance looks incorrect
A recent payment is not showing
For any other questions about your funding, please contact us.