Please ensure you have the latest version of the Lopay app:
Head to the AppStore here or PlayStore here to download the update.
With our Standard Account, you can schedule payouts to your bank for the weekdays that suit you and pause/resume payouts at any time to maximise the funds available to spend on your Expense & Rewards Card.
With your Expense & Reward card on our Standard Account, you get instant access your earnings, 24/7, and 50% of all card spend back in free processing. So for every £100 spent via your card, you’ll get no fees on the next £50 of payments you take! To find out more about our different Account types, please click here.
What type of payout schedule can I create with a Lopay Standard Account?
Choose from the following options to create your personal payout schedule:
Daily - your Lopay balance will be sent to your connected bank account at the end of every weekday (i.e. Monday-Friday). So payments taken on a Friday, Saturday or Sunday would payout on Monday.
Weekly - select the weekday when you want your Lopay balance to be sent to your connected bank account (Monday-Friday).
Monthly - select a date each month when you want your Lopay balance to be sent to your connected bank account (Monday- Friday).
Payouts typically settle around 11am the day they are sent.
How do I set or edit my payout schedule?
1) Ensure you have a Standard Account and then tap the three dots beside your balance on your app home page. (If its the first time you can also tap the "Get regular payouts to your bank" banner on your home page.)
2) Select "Schedule payouts" from the list that appears
3) Confirm the bank account showing is the one you want to receive the payouts.
4) Select from the tabs (e.g. Monthly / Weekly / Daily) and then select the day of the week/month as relevant. Monday-Friday available only.
5) Select "Confirm schedule" at the bottom of the screen.
Related articles:
For any further questions or help, please email us at [email protected].