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How to delete your account
Lucinda avatar
Written by Lucinda
Updated over a week ago

If there's anything we can do to change your mind please let us know!

We understand that occasionally there isn't, so you can also follow the steps below to delete your account within the app:

  1. Open the "More" tab (last icon at the bottom),

  2. Scroll down and select "Profile"

  3. Select "Delete account" at the bottom

Once you've selected to delete your account the process will take 30 days; if you wish to stop it, simply log in at any time.


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Managing multiple accounts

If you have multiple accounts under one email address you can delete an unwanted account via the steps below:

1. Select the "More" tab at the bottom of the app.

2. Select "Switch Merchant".

3. Press and hold down on the merchant account you'd like to delete and select "Delete".


For any further questions or help, please email us at [email protected].

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