Lopay Rewards: FAQs

Earn Lopay Rewards to get free payment processing

Rich Mucha avatar
Written by Rich Mucha
Updated over a week ago

Lopay Rewards are our way of giving you a little something back when you use the Lopay app. Put simply, the more Lopay Rewards you earn, the more you can transact via Lopay with ZERO fees!


What are Lopay Rewards?

Lopay Rewards are fee-free transactions. So your Lopay Rewards balance is the amount you can transact without our standard transaction fees.

You don't need to use your rewards all at once. So if you have £25 of rewards and a customer only transacts £5, you'll still have £20 in rewards to claim on the next transaction.

There are no limits to how much you can earn in rewards.

Where can I track my Lopay Rewards?

  1. Tap the blue tile featuring the star icon on your Home Screen. The text on this screen will change depending on if you already have no fees on transactions, or if there are new ways to save.

2. Scroll down the page to discover the current ways you can earn no fees on transactions. Check back regularly to discover more.


How can I earn Lopay Rewards to get no fees on transactions?

You can earn rewards in a variety of different ways, these include:

  • Completing setup

  • Refer a friend to Lopay

  • Early milestones

  • One-time offers

  • Vouchers

  • Spend via your Lopay Rewards Card

Completing setup

When you complete setup of your Lopay account, you can earn no fees on your first £25 of transactions through Lopay. If you've been referred by a friend to Lopay, you can get no fees on a further £1,000 of transactions once you have completed setup.

Refer a friend

You can earn no fees on £1,000 of transactions for you and a friend when you refer a friend to Lopay. From within the 'My Savings' screen, simply tap 'Send invites' to send an invite to a friend.

Please note: You won't be able to immediately send an invite. This will appear on the 'My Savings' screen after you have been using Lopay for a while.

Early milestones

When you give feedback on the setup process, take your 10th payments and give feedback after a month of using Lopay, we'll reward you will no fees on £250 of transactions.

One-time Offers

You will find one-time offers listed at the top of the 'Rewards offers' screen. Tapping on an offer will bring up further details and a button where you can switch to that provider.

Please note: This link is tracked so that we can verify the switch was successful.

Vouchers

Under 'More offers' you can view our selection of offers that you can purchase from multiple times. The offers are time limited, but you can make multiple selections before the offer expires. Tapping on the offer and then selecting the amount you would like the purchase, will provide you with the number of no fee transactions you can earn with this purchase.

Spend via your Rewards & Expense Card

Sign up to our Lopay Rewards Card account, and boost your number of no fee transactions. Every-time you spend using the Lopay Rewards Card, you can earn no fee transactions. So, spend £1000, and you won't pay fees on £25 of transactions that you take through Lopay.

Top tip: Look out for the star symbol at the top of your app. This means you have unclaimed rewards!



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For any further questions or help, please email us at [email protected].

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