SOLE TRADERS
If you register with Lopay as a sole trader, you are required to provide your home address to verify your Lopay account.
Please note: The home address you enter must match the address shown on your photo ID.
To update your home address:
Open the Lopay app
Tap the 3 lines icon top right of the screen to open the 'Account & Settings' screen
Select 'Business details', edit the address fields as required and select 'Done' once complete
Select 'Save and continue'
REGISTERED COMPANIES
If you register with Lopay as a Limited Company, the address on your Lopay profile needs to exactly match your Companies House profile.
To update your business address:
Open the Lopay app
Tap the 3 lines icon top right of the screen to open the 'Account & Settings' screen
Select 'Business details', edit the address fields as required and select 'Done' once complete
Select 'Save and continue'
Your address does not automatically show on your receipts - to edit and/or show an address on your receipts, go to 'Receipt setup' on the Account & Settings page. More info available here.