Please ensure you have the latest version of the Lopay app:
Head to the AppStore here or PlayStore here to download the update.
At Lopay, you control what you pay and when you get paid. Choose from the accounts below and change at any time.
Compare Lopay Accounts to pick the one for you:
Essential 0.79%* | Standard 0.99%* | Instant to Bank 1.79%* |
Weekly payouts to bank:Your earnings will automatically payout every Thursday. Funds typically settle by 11am that day.
| Flexible payouts to bank:Your earnings will automatically payout daily, weekly, or monthly, on the day you set (Mon-Fri). Funds typically settle by 11am that day. | Instant payouts to bank:Your earnings will automatically payout if over £75 (or the threshold you set), 24/7, including weekends & holidays. Funds typically settle immediately. |
Instant access via card:Your earnings are instantly available to spend via your free Expense & Reward card - add it to your mobile wallet or order a physical card if you prefer. | Instant access via card:Your earnings are instantly available to spend via your free Expense & Reward card - add it to your mobile wallet or order a physical card if you prefer. |
N/A (instant payouts to bank) |
Rewards on card spend:You'll get 10% of card spend back in free processing. i.e. When you spend £100 via your card you'll pay no fees on the next £10 of payments you take. | 5x Rewards on card spend:You'll get 50% of card spend back in free processing. i.e. When you spend £100 via your card you'll pay no fees on the next £50 of payments you take. |
N/A (instant payouts to bank) |
Rewards on offers:You'll earn rewards in the form of fee-free processing when you purchase an offer with the likes of John Lewis, Boots, Halfords, & Just Eat via Lopay. | Double rewards on offers:You'll earn double rewards (i.e. double the fee-free processing) when you purchase an offer with the likes of John Lewis, Boots, Halfords, & Just Eat via Lopay. | Double rewards on offers:You'll earn double rewards (i.e. double the fee-free processing) when you purchase an offer with the likes of John Lewis, Boots, Halfords, & Just Eat via Lopay. |
Plus, on ALL accounts you can...
Trigger an instant payout to your connected bank for 1.79% at any time. An instant payout typically settles in minutes, even on weekends and bank holidays.
Trigger a regular payout to your connected bank for free at any time. A regular payout typically settles in 2 business days.
Get set up in minutes with no contract and no monthly fees and choose from a range of ways to take payments.
Access a load of FREE features including our POS software, unlimited team members, accounting integrations, and much more.
* rate applies to standard card payments (UK personal Visa & Mastercard payments). Premium cards (Amex, corporate & international cards) are an additional 1%. Optional product fees may apply. Click here for a full breakdown of our fees.
How to change your Account Type
To change your account type within the app, please follow the steps below:
1) Tap your balance on your app home page to open your 'My Account' page
2) Select 'Change my Account type' at the bottom of the page
3) Choose from the 3 account types displayed and select Confirm.
Related articles:
For any further questions or help, please email us at [email protected].