To help you keep your Lopay app secure, a passcode is required for certain actions and to resume activity after a period of inactivity.

To edit your passcode, or the frequency it is required, please follow the steps below:

1) Open the app Home screen

2) Select your initials in the Top Right of the screen

3) Select "App security"

4) Select 'Timeout period' and adjust this as desired.

The timeout period is the period of inactivity before your passcode will be required to open the app.

Any questions? Contact Support via the in app chat or email [email protected].

For more info on how to protect your account, please click here.