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Printing receipts with your Card Reader
Printing receipts with your Card Reader

How to connect and use a Bluetooth printer with your Card Reader

Lucinda avatar
Written by Lucinda
Updated yesterday

You can connect a printer to your Lopay account via Bluetooth to provide your customers with paper receipts.

Supported printers

We currently support the following receipt printers:

  • Star SM-L200 Portable BLE printer

  • Star SM-L300 Portable BLE printer

  • Star mC-Print3 desktop Bluetooth printer

  • Star mPop compact receipt printer

If you need to purchase a printer please go to our store.

Connecting your printer

If you're using Lopay on an iOS device:

1) Go to "Home" and select "Your Devices"

2) Select "Set up a printer/cash drawer"

3) Ensure your printer is turned on, then select your printer's name when it shows in the app

4) The printer will show a green tick once connected

If you're using Lopay on an Android device:

Connect the printer via the Bluetooth settings on your device. When asked for a pairing key, enter 1234.

Printing a receipt

Immediately after a transaction:

1)When a payment is completed, you will see a green "payment received" screen in the app.

2)At the bottom of this is the option to "Send a receipt". Select this button and choose the option to "Print".

You can also select the option to "Auto print receipts" under receipt setup on the "More" page. This will mean a paper receipt is printed automatically when a transaction completes if your printer is connected.

From the Transaction Activity page:

1) Select the "Activity" tab at the bottom of the page.

2) Select "See all" next to "Recent transactions" and then select the transaction required.

3) Select "Send a receipt" below the transaction details and choose the option to "Print"

For any further questions or help, please email us at [email protected].

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