You can connect a printer to your Lopay account via Bluetooth to provide your customers with paper receipts.
Supported printers
We currently support the following receipt printers:
Star SM-L200 Portable BLE printer
Star SM-L300 Portable BLE printer
Star mC-Print3 desktop Bluetooth printer
Star mPop compact receipt printer
If you need to purchase a printer, please go to our Store.
Connecting your printer
If you're using Lopay on an iOS device:
1) Go to "Home" and select "Your Devices"
2) Select "Set up a printer/cash drawer"
3) Ensure your printer is turned on, then select your printer's name when it shows in the app
4) The printer will show a green tick once connected
If you're using Lopay on an Android device:
Connect the printer via the Bluetooth settings on your device. When asked for a pairing key, enter 1234.
Printing a receipt
Immediately after a transaction:
1)When a payment is completed, you will see a green "payment received" screen in the app.
2)At the bottom of this is the option to "Send a receipt". Select this button and choose the option to "Print".
You can also select the option to "Auto print receipts" under receipt setup on the "More" page. This will mean a paper receipt is printed automatically when a transaction completes if your printer is connected.
From the Transaction Activity page:
1) Select the "Activity" tab at the bottom of the page.
2) Select "See all" next to "Recent transactions" and then select the transaction required.
3) Select "Send a receipt" below the transaction details and choose the option to "Print"
For any further questions or help, please email us at [email protected].