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How to order a card reader
How to order a card reader

A step-by-step guide to ordering a lopay card reader

Rich Mucha avatar
Written by Rich Mucha
Updated over a week ago

Our card readers are normally £59 but if you transact over £2,500 in the first 6 months, you'll get your first completely free. (£6.95 Postage & Packaging applies).

To order your first card reader follow the steps below. For additional card readers, please order from our store here. For more info, please see card reader FAQs.

Step 1

Ensure you have completed identity verification in the Lopay app. Like all financial services, we use identity verification to keep our community safe and this is a mandatory step before ordering your free card reader.

Step 2

Click on the card reader tile on the top right of the Charge page (2nd icon at the bottom of the app).

Step 3

Once agreeing to the terms and conditions simply click on 'claim free reader'

Step 4

You now need to provide a delivery address for your card reader, please see an example in the screenshot below.

Once all fields are completed, choose 'Continue with order' highlighted in red.

Step 5

You will now see a message confirming that your order has been received.

Step 6

After you close the order confirmation, you will see a section in the card readers screen titled 'Placed orders'.

Here you will see the expected delivery date for your new card reader, and any existing orders if you have ordered before.

Your card reader is now ordered - please allow 5 business days for it to arrive.

Once your card reader arrives, please follow our guide to set up your card reader.

While awaiting your delivery, you can still take payments with Lopay. Take payments via a QR code on your smartphone or a payment link.

If you have further questions, please see our card reader FAQs or get in touch via the chat icon in the top right of the app.

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