Lopay

An overview of the ways to pay with Lopay

Multiple ways to take payments

Sending a Payment Link

How to send and view subscription payment links

Sending a Subscription Link

How to take a cash payment using the Lopay app

Recording a cash payment

A step-by-step guide to refunding a customer

Issuing a Refund

How to send a receipt via email or SMS at any time

Sending a digital receipt

Setting your default payment method

How to add a description to a payment using Lopay

Adding a description to a payment

How to add tax to one or all of the payments you take via Lopay

Adding tax to a payment

Lucinda

Amy Griffin

Taking a payment

Taking payments with just your phone using Tap to Pay

Tap to Pay FAQs

Taking a payment with Tap to Pay on Android

How to take a payment using Tap to Pay on iPhone.

Taking a payment with Tap to Pay on iPhone

Steps to check if your Tap to Pay is not working

Tap to Pay on Android - Troubleshooting

Tap to Pay on iPhone - Troubleshooting

Tap to Pay

Get to know the new Lopay Business Terminal

Business Terminal FAQs

How to order a Business Terminal

How to pair your Business Terminal with your Lopay app

Connecting your Business Terminal

Device and Support Service Terms and Conditions

Business Terminal Subscription Terms

Supported printers if you have a Business Terminal

Printing receipts with your Business Terminal

Business Terminal Subscription FAQs

Customer not present payments, also known as Mail Order / Telephone Order (MOTO)

Taking payments over the phone

Standalone Business Terminal

Frequently asked questions about the Lopay Bluetooth Card Reader

Card Reader FAQs

A step-by-step guide to ordering your Bluetooth Card Reader

How to order a Lopay Card Reader

A step-by-step guide to linking your Bluetooth card reader to your Lopay account

Connect your Card Reader via Bluetooth

How to connect a Card Reader to your phone via a wired connection

Connecting your Card Reader via a cable

How to troubleshoot when you're using an Android device

Card Reader connection troubleshooting - Android devices

How to troubleshoot when you're using an iOS device

Card Reader connection troubleshooting - iOS devices

Unboxing your Card Reader

Returning equipment to Lopay

How to connect and use a Bluetooth printer with your Card Reader

Printing receipts with your Card Reader

Rich Mucha

Bluetooth Card Reader

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Find answers and get help from Intercom Support and Community Experts

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Track the progress of all tickets related to your company.

Tickets portal.

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